It takes us 48 working hours to process and package your order and then the timescale for shipping you chose at checkout will start.

Please allow an extra 3 working days for engraved orders.

For hygiene reasons we cannot allow refunds or exchanges. Engraved items can't be returned due to personalisation.

Send a enquiry to our customer service by email, instagram message or the contact form and we will resolve it as soon as possible.

We use Royal Mail for shipping please use the tracking number you receive by email on their track and trace system online to track your item.